Reference

How we keep your account and payments safe

When you open an account with shio kambing3, your personal details and payment history are protected under strict data-handling standards.

Data stored separately by functionPayment info encrypted at restWithdrawal verification on file
Explore the Lobby Read FAQ
shio kambing3 How we keep your account and payments safe
CONTACT ABOUT YOUR DATA

Reach us with privacy questions or requests

Team online

Email support

Send data-access requests, deletion requests, or privacy complaints to our support inbox. Response within 5 business days. We'll verify your account ownership before sending records.

Live chat in-lobby

Open your account and navigate to the Help section to message support directly. Available during lobby hours; our team answers queries about what data we hold and how to export or delete it.

Account settings

Log into shio kambing3, go to Settings > Privacy & Security to review what personal details we have on file. You can request corrections or flag any unrecognized data activity from this menu.

HOW WE PROTECT YOUR DETAILS

Data security and account privacy at shio kambing3

Encryption in transit and at rest

Your DANA, OVO, GoPay and QRIS wallet identifiers, and any bank account numbers you link, are encrypted using TLS 1.2 when transmitted to our servers and AES-256 when stored. Only payment-processing staff can decrypt and view them.

Separate data silos

Your registration details, deposit receipts, and withdrawal verification records are stored in isolated databases. Live-play logs and betting history are kept in a separate system, so a breach in one does not expose all your account information.

Device and session management

We log every login attempt, device type, browser, and IP address. If you notice unusual activity on your account — a login from Surabaya when you're in Jakarta — you can revoke old sessions and reset your password immediately from Account Security.

Cookie and tracking policy

We use first-party cookies to remember your account preferences and session state. Analytic cookies track page navigation and game-load times to improve lobby speed. You can disable non-essential cookies in your browser settings without losing account access.

Data retention and deletion

Account closure does not immediately erase your records; we retain them for seven years to comply with local financial and gaming regulations. You can request earlier deletion in writing; we will remove personal identifiers within 30 days unless legal holds apply.

Third-party processor agreements

Payment processors (DANA, OVO, GoPay and QRIS networks), hosting providers, and fraud-detection services are bound by data-protection agreements. We do not sell your data. Processor privacy terms are available on request.

Frequently asked privacy questions

We collect your name, email, phone number, account address, date of birth, and payment method details (DANA wallet, OVO identifier, GoPay phone number, or QRIS code). We also log your IP address, device model, browser version, login timestamps, and deposit/withdrawal amounts for fraud prevention and account verification.

We retain your account record, deposit history, and verification documents for seven years after closure, depending on local law. This complies with financial and gaming-sector record-keeping rules. You can request deletion after the hold period; we will remove identifiable personal data within 30 days unless a legal hold or dispute is active.

Yes. Log into your account, go to Settings > Privacy & Security > Export My Data, or email support with your account email and request a copy of all records we hold. We will send a summary of your deposits, withdrawals, login history, and gameplay activity within 5 business days.

Your payment method identifiers are encrypted using AES-256 at rest and TLS 1.2 in transit. We do not store your full wallet password or PIN. Payment processors — DANA, OVO, GoPay and QRIS networks — handle the actual transaction; we only receive a confirmation token once the deposit clears.

We do not sell your personal data. Payment processors, fraud-detection services, and hosting providers have access only to the data needed to perform their function, and are bound by confidentiality agreements. We do not share your email, phone or account activity with marketing networks.

Go to Settings > Account Security, review your login history and active sessions, and revoke any unrecognized devices immediately. If you spot unauthorized deposits or withdrawals, change your password and contact support via live chat or email within 24 hours. We will investigate and may freeze the account pending verification.

Contact our support team via email or in-lobby live chat with your request. Provide your account email and the data you want changed or removed. We will verify your identity, process corrections within 5 business days, and confirm deletion in writing. Some records may be retained if required by law.

Related Pages

shio kambing3 Indonesia shio kambing3 Login shio kambing3 Casino Register About Us